FAQS

If I'm not happy with my order , what so i do ?

    One of Allympia's main principals is to offer our customers the flexibly to return and exchange their purchase if they are not 100% satisfied.

      How can i return my purchase ?

      You can return any item by contacting our customer officer through the e-mail support@allympia.com or by calling us on the following Numbers:

      Saudi Arabia: +966568960390

      Jordan: +96265537266

      UAE: +971521499997

      Our courier will contact you to collect your return order within 1-2 working days to collect the return order.

        Do you charge any extra fees for the return ?

        Allympia offer's FREE return; there is no charge for the return.

          What is the return notic period ?

          The return period is 14 days after receiving your order.

            How can i creat an account on Allympia ?

            How can i create an account on Allym

            1- Click on My Account icon, which located on the top right of homepage.
            2- Click on Register New Account.
            3- Set your Username and Password.
            4- Complete all fields accurately.

            Can i place an order aithout creating an account ?

            Yes, you can place an order as a guest by using your email address.

            Why creating an account and login?

            When you register as a new account all your information will be stored on your profile, so there is no need to fill your details when you place a new order.
            And you can benefit from pointing system, campaign updates and randomly gifts for registered customers.

              Do you have a physical shop ?

              No, We don't.

              Allympia is an online shopping website specialized in sports.

                What are the counties and area covered by Allympia ?

                Allympia covers GCC countries and Jordan, Metropolitan cities in these countries.

                  What should i do if i didn't receive my iorder on the promised delivery time ?

                  If you didn’t receive your order on your delivery committed time, you can contact us by email on support@allympia.com.